FAQ

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Can I book my own first hair appointment?

No, New clients must book a consultation first & during that time your stylist will schedule your first hair appointment. There's a possiblilty that you may book the wrong service(s) so it's best to let your stylist schedule you according to your needs & our availabilty to insure we can execute your desired look.
Do I need to book a Consultation before my hair service with a Haircare Specialist?

Yes, All New Clients Must Book a Consultation before any hair services. No Exceptions
I'm not a New Client but I havent been to the salon in over one year, what service should I book?"

Consultation. Your needs, style expectation, time, budget & salon prices may have changed so you must book a consultation before any hair service if it's been over 1 year since your last visit.
Can I schedule a Consultation & Hair Appointment in the same day?

No. The consultation is the time to dicuss your hair condition, goals, lifestyle , budget, haircare regimen etc. During that time we create a plan , quote pricing, time & schedule a follow up appointment so we can fully & properly prepare for your upcomimg visit to maximize your results. The salon will schedule your 1st hair appointment only. All follow up appointments can be booked online.
Does the cost of the consultation go towards my visit?

No, if you're consulting for Natural Styles, Silk Press, Color or Keratin Treatment services. Yes, if your consultation is for Bellami Luxury Extension services.
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How to book with a Haircare Specialist?

All appointments are booked online. Please click the service tab to be re-directed to our online booking site.
Waiting List & Emergency Appts -

Please Call or click the "Appointment Request" tab to request an emergency appointment. We'll try our best to accommodate you.
Are services bundled or Ala Carte?

Currently, services are bundled but there are some ala carte services that can be added to the bundle. Please read the description for each service to make sure you're booking properly & add what's needed at the time of booking
What if I need an appointment further than 30 days out?

Use the Waiting list/ Appointment Request option to send your desired date & time and we will try our best to accommodate you.
What service should I book for Haircolor?

All Color permant color services are booked under Transform Me. This includes Full Color, Highlights ,Low Lights, Ombre, Balayage,etc. For Semi & Demi color schedule Revive Me New Clients, Schedule Color Consultation.
What service should I book for Extensions?

Current Clients, should schedule all extension services under Transform Me. Usually, we discuss the plan for your upcoming visit at your last visit but you're if sure how to book correctly contact the salon. Its also a good idea to connect with the salon prior to booking for accurate pricing, time, maintenance & after/home care. New Clients, schedule Luxury Extension Consultation
Why am I unable to book?

Currently, Our schedule is only open for 30 days at a time. If you click the booking tab and you don't see any available times that means our schedule is FULLY BOOKED. Add your name to our Waiting List to be contacted with new openings. On Desktop: Click Book Tab On Mobile Site: Click (+) next to Book Tab
What service should I book for a Keratin Treatment?

ALL Keratin Treatments are booked under Transform Me. If you're a New Client, Schedule a Color/Keratin Consultation
What is a VIP Appointment.

A VIP Appointment is a service request on a specific day or time that's usually outside of normal salon hours, days, primary location or Salon Pop Up dates.
Tips

Tips aren't included in the service but they're welcomed.
Forms of a payment?

Cash is preferred but we do accept all major credit & debit cards with a 2.75% conveninece fee. (Ex: Service $200 + Fee $5.50 = $205.50)
Do I need to have a credit card on file if I'm paying with cash?

Yes, the credit card on file can be used as payment for services, late fees, last minute reschedules & no-shows. You can choose to use a different credit card at your visit or pay cash but there must be a valid credit card of file for online booking.
Children & Extra Guest -

Our space is very intimate so NO EXTRA GUEST OR CHILDEREN PERMITTED. I only service children 16 & Up
Is there a fee if I cancel my appointment?

We ask that you please reschedule or cancel at least 48 hours before the beginning of your appointment, or you may be charged a cancellation fee (50% of schedule service cost). Ex: Your appt is schedule for 10 am on Friday, to avoid a late cancelation fee you must cancel/ reschedule before 10am on Wednesday.
What is the fee for late cancelations/reschedules?

50% of your scheduled service. Ex: Your Renew Me is $150, your late cancelation fee is $75
Where is the salon located?

Currently, we don’t have permanent salon location, but we offer Salon Pop Ups every month at various suites in the Nashville area.
Are the Pop-Up Salons at the same location?

No, the location can vary. Most Pop-Up will be in the Nashville area but can vary depending on rental availability. When you schedule your Consultation or service, we will discuss the location. If you want to stay up to date about the next Salon Pop-Up dates & location hit the New Client tab, then drop down to subscribe to our email list.
What if the Salon Pop Up dates don't work for me?

You can request a VIP appointment for any day/time you want. This can be for a special occasion or just because it's Wednesday and you want to have beautiful hair. Anyone can request a VIP appointment. We will try our best to accommodate your request.