FAQ

Frequently asked questions


Consultation

Do I need to book a Consualtion before my hair service?


Yes, All Client New Clients Must Book a Consultation before any hair services. No Exceptions




I'm not a New Client but I havent been to the salon in over one year, what service should I book?


Consultation. Your needs, style expecatation , time, schediuling & prices may have changed so you must book a consulation before any hair service, if its been over 1 year since your lasr visit.




Can I book my own first hair appointment?


No, New clients must book a consultation first & during that time your stylist will schedule your first hair appointment. There's a possiblilty that you may book the wrong service(s) so it's best to let your stylist schedule you according to your needs & our availabilty to insure we can execute your desired look.




Can I schedule a Consultation & Hair Appointment in the same day?


No. The consultation is the time to dicuss your hair condition, goals, lifestyle , budget, haircare regimen etc. During that time we create a plan , quote pricing, time & schedule a follow up appointment so we can fully & properly prepare for your upcomimg visit to maximize your results.




Does the cost of the consultation go towards my visit?


No, if you're consulting for regular Natural hair styles & Color services Yes, if your consultation is for Bellami Luxury Extension services





Services

How to book?


All appointments are booked online. Please click the service tab to be re-directed to our online booking site.




Waiting List & Emergency  Appts -


Please Call or click the BOOK tab to request an emergency appointment. We'll try our best to accomodate you.




Are services bundled or Ala Carte?


Currently, services are bundled but there are some ala carte services that can be added to the bundle. Please read the description for each service to make sure you're booking properly & add whats needed at the time of booking




Why am I unable to book?


Currently, Our schedule is only open for 30 days at a time. If you click the booking tab and you don't see any available times that means are schedule is FULLY BOOKED. Add your name to our Waiting List to be contacted with new openings. On Desktop: Click Book Tab On Mobile Site: Click (+) next to Book Tab




What if I need an appointment further than 30 days out?


Use the Waiting list option to send your desired date & time and we will try our best to accomodate you.





Payments

Tips


Tips aren't included in the service but they're welcomed.




Forms of a payment?


Cash is preferred but we do accept all major credit & debit cards with a 2.75% conveninece fee. (Ex: Service $200 + Fee $5.50 = $205.50)





Policy

Children & Extra Guest -


My space is very intimate so NO EXTRA GUEST OR CHILDEREN PERMITTED. I only service childen 16 & Up